Multiple ways to get your bike depending on where you live. Have the bike shipped to a local dealer for assembly, have it delivered straight to you for DIY assembly, or receive the bike fully assembled and delivered to your work or home.
Customer Care
Have a question or want to geek out over bikes? We have a full staff in Seattle area excited to chat with you.
90 Day Returns
We have done everything we can think of to make returns as painless as possible.
Warranty
Diamondback rides are made to embrace the ride. We stand behind the quality and craftsmanship of our products, but realize there can be some unforeseen problems. When those arise it is our primary goal to get you safely back on the road.
Product Development
Our bikes are designed and tested by true enthusiasts – we know what you want because we want it too.
DB Community
Whether its adventure riding around the world or hitting the local trails near you, we appreciate everyone who is getting out to ride no matter what your level is.
TESTIMONIALS
“Amazing / Responsive service and assistance. Team there helped solved a complex part replacement / located and was so resourceful. Highly recommend.”
Del Ross
“My 5c is my favorite bike. I ended up having to talk to customer support and they were awesome to deal with”
Tyler Venti
“Thank you to the best CS reps I've already got my next 2 bike purchases picked out, and yes, they are Diamondback's